Good Neighbor Fenceworks ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, schedule an appointment, communicate with us, or use our services.
Good Neighbor Fenceworks is a registered DBA of Cooper Mountain Contracting LLC.
Information We Collect
We may collect the following information:
Name
Phone number
Email address
Property address
Service request information
Project details
Communication preferences
Information submitted through contact forms, estimate request forms, booking forms, and SMS communications
How We Use Your Information
We use the information we collect to:
Provide fence installation and repair services
Respond to service inquiries
Schedule consultations and appointments
Provide estimates and project updates
Send appointment confirmations and reminders
Deliver customer support
Improve our website and services
Communicate important service-related information
SMS Communications
By providing your phone number and opting in, you agree to receive SMS messages from Good Neighbor Fenceworks regarding:
Appointment confirmations
Appointment reminders
Estimate updates
Project updates
Responses to service inquiries
Customer support communications
Marketing promotions and special offers (where separate consent has been provided)
Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to opt out.
Reply HELP for assistance.
Carriers are not liable for delayed or undelivered messages.
Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
These safeguards include SSL encryption for website form submissions where applicable, access controls, and secure storage practices.
Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
By opting into our SMS services, you represent that you are at least 18 years of age.
This website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If we become aware that personal information has been collected from a child under 13, we will promptly delete such information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any updates will be posted on this page along with a revised effective date.
Terms & Conditions
Your use of this website and our services may also be governed by our Terms & Conditions.